We are committed to respecting your data privacy and providing transparency about our data practices. This Privacy Policy explains how PetPhoto ("Company" or "we" or "us") collects, stores, uses, transfers and discloses Personal Data from our users ("you") in connection with the Company mobile application, web platform and related services (collectively, the "Service").
Your continued use of the Service after the effective date of an updated version of the Privacy Policy will indicate your acceptance of the Privacy Policy as modified. In some cases, you will have to explicitly accept changes to Privacy Policy to continue using the Service. We encourage you to periodically review our website for the latest information on our data privacy practices. If you do not accept the terms of the Privacy Policy, we ask that you do not use the Service. Please exit the Service immediately and delete it if you do not agree to the terms of this Privacy Policy.
When you install or access the Service and register, personally identifiable information about you may be collected during the registration process. For registration, you are required to provide:
The specific information required may depend on the device(s) you are using to access the Service. You may also provide additional personally identifiable information, but that is optional. When you log in using your social media account, we may collect additional information you make available to us.
When using our mobile application, you may be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book (names, numbers, emails, and social media IDs, but not notes or other personal information) and we will store them on our servers to help you use the Service, such as synchronizing your contacts between different devices.
We may also collect and gather non-personally identifiable information, including:
Our Service allows you to share text messages, photos, screenshots, videos and other communications with other users. If you choose to do so, your content will be stored on our servers. Once shared with other users, we may not be able to remove them from our servers or make them unavailable to those you have shared them with. By choosing to share information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available.
We may collect user-generated content (photos, screenshots, comments, and other materials) that you create on the Service. If other users capture content involving you using functions provided by us, those materials may be stored and used for our services and third-party services.
For commerce transactions, you will be requested to provide payment information, including credit card details and billing address. We transmit this information securely to third-party vendors who process and fulfill your purchase. We do not process or store your payment information directly.
We collect error-reporting information if the Service crashes or experiences issues to investigate and improve stability. These reports generally do not contain personally identifiable information and include device type, version, identifier, error time, and application state.
The main reason we use your information is to deliver and improve the Service. We use your information to:
If any new purposes for processing your information arise, we will notify you by updating this Privacy Policy.
We will share your information with third parties only in the ways described in this Privacy Policy.
If you do not want to share your personal information with third-party organizations, please do not use services provided by those organizations.
In compliance with legal provisions, you have a general right to access, edit and delete your personal information collected through your use of the Service. To exercise this right, please contact us through the email displayed below.
The security of your personal information is important to us. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it.
Unfortunately, no method of transmission over the Internet or electronic storage is 100% secure. We do our best to protect your personal information, but we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
The Service is not directed to children under the age of thirteen (13) and we do not knowingly collect personally identifiable information from children under thirteen. If we become aware that we have inadvertently received personally identifiable information from a user under thirteen, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under thirteen.
Any information we collect is subject to the privacy policy in effect at the time such information is collected. We may modify and revise this Privacy Policy from time to time. If we make any material changes, we'll notify you by posting them on the Service or sending you a notification and indicate when such changes will become effective.
Last updated: September 2, 2025
For questions or concerns regarding these Privacy Policy, please contact us at [email protected]